Return and refund policy

You can request a return within 7 days of delivery if the product is damaged, defective, or not what you ordered.

Products must be unused and in their original packaging. Some items, such as food and personal care products, cannot be returned once opened.

Approved refunds are sent to the original payment account (for example, the bKash or Nagad number you paid from) within 7 working days.

To start a return, open your order and contact support, or use the support page.